FAQ

1. How long does shipping take?
Processing: 1-3 business days. Shipping: 5-10 business days (contiguous US). Air fryers may ship via freight with extended delivery times (7-15 business days). You'll receive tracking via email.

2. What are shipping costs?
Calculated at checkout based on weight/destination. Air fryers may have separate freight charges. Free standard shipping on orders over $[amount].

3. Do you ship outside the contiguous US?
Currently, only to the contiguous 48 states.

4. What types of air fryers do you offer?

Type	Best For	Features
Basket Air Fryers	Everyday meals	Digital controls, presets, non-stick basket
Oven-Style Air Fryers	Large families, batch cooking	Multiple racks, rotisserie function
Small/Budget Fryers	Singles, small portions	Compact, basic controls

Safety Standards: All air fryers comply with UL 1026 (electric household cooking appliances) safety standards, including electrical safety, overheating protection, and stability.

5. What types of enamel pots do you offer?

Type	Best For	Features
Dutch Ovens	Braising, stews, bread	Cast iron core, porcelain enamel coating
Stockpots	Soups, boiling	Large capacity, even heating
Saucepans	Sauces, small batches	Heat-resistant handle

Material Safety: Enamel pots are made from cast iron or carbon steel with a vitreous enamel coating that is inert, non-reactive, and free from lead, cadmium, and BPA. They meet FDA food contact safety standards.

6. What types of storage containers do you offer?

Type	Material	Best For	Care
Glass Containers	Borosilicate glass	Microwave/oven use	Dishwasher safe
Plastic Containers	BPA-free plastic	Lightweight, lunchboxes	Top-rack dishwasher safe
Stainless Steel Containers	18/8 stainless steel	Durable, leak-proof	Dishwasher safe

Safety Standards: All storage containers are BPA-free and comply with FDA 21 CFR food contact safety standards. Glass is lead-free; stainless steel is food-grade.

7. Are your products safety certified?
Yes.

Air fryers: UL 1026 certified (electrical safety).
Enamel pots: FDA food contact compliant; free from lead and cadmium.
Storage containers: BPA-free, FDA compliant.

8. How do I care for my air fryer?

Cleaning: Unplug and let cool. Wash basket and accessories with warm soapy water. Wipe interior/exterior with damp cloth.
Do not immerse the main unit in water.
Descale if mineral buildup occurs.

9. How do I care for my enamel pot?

Avoid: Metal utensils (can scratch enamel). Thermal shock (sudden temperature changes). High heat (use medium heat).
Cleaning: Hand wash with soft sponge and mild detergent. For stubborn stains, soak with baking soda paste.
Drying: Dry thoroughly to prevent rust on exposed iron rims.

10. How do I care for my storage containers?